Privacy policy




Effective as of June 14th 2019

Your privacy is very important to us. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, use, communicate, disclose and make use of personal information.

If you are a registered Dodoodem customer or a visitor to our website we act as the ‘data controller’ of personal data. This means we determine how and why your data are processed. We are registered as a data controller at the UK Information Commissioner’s Office under number A8501916.

By using Dodoodem (the “Service”, "dodoodem.com"), you agree to the terms of this Privacy Policy and the Terms of Service. Dodoodem is created and operated by Yorba Ltd ("we").

The following outlines our privacy policy:

Personal information

References to “personal information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.

Controller and Data Protection Officer:

Yorba (T/A Dodoodem), is the controller of your personal information for purposes of European data protection legislation (GDPR). Our Data Protection Officer can be reached at dani@dodoodem.com.

Retention

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Information) for six years even after they cease being customers for tax purposes.

In some circumstances, we may anonymise your personal information (so that it can no longer be associated with you) in which case we may use this information indefinitely without further notice to you.

Your rights

  • European data protection laws give you certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold:

    • Opt-out: Stop sending you direct marketing communications. You may continue to receive Service-related and other non-marketing emails.
    • Access: Provide you with information about our processing of your personal information and give you access to your personal information.
    • Correct: Update or correct inaccuracies in your personal information.
    • Delete: Delete your personal information.
    • Transfer: Transfer a machine-readable copy of your personal information to you or a third party of your choice.
    • Restrict: Restrict the processing of your personal information.
    • Object: Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights

You can submit these requests by email to dani@dodoodem, by post to our postal address provided below (see Questions section).

We respect the rights of individuals to know how their personal data is being used, export it or request that it be deleted.

Please note that data requests can take up to 30 days to process. In the case that it will take longer than 30 days, we will notify you as soon as possible.

We may request specific information from you to help us confirm your identity and process your request.

Should you have any complaints about communications you have received from Dodoodem please get in touch via dani@dodoodem.com.


Security

The security of your personal information is important to us. We take a number of organisational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it. However, no security safeguards are 100% secure and we cannot guarantee the security of your information.

Dodoodem Services

Dodoodem is hosted on a Digital Ocean platform for our servers and datastores, and is located in London, England.

We also use a number of third-party services in order to provide a seamless service; these include to log data, monitor performance, provide customer/technical support and inform you of products or features that may be useful or interesting to you. Please find below a list of the services or product used:

Service | Type | Location

Digital Ocean (privacy policy) | Host provider | EU

Sentry.io (privacy policy) | Business Services/Error logging | US

NewRelic (privacy policy) | Business Services/Service performance | EU

Stripe (privacy policy) | Business Services/Payment services | EU

Segment (privacy policy) | Business Analytics & Processes | US

Google Analytics, Adwords (privacy policy) | Business intelligence, data analysis and advertising | US

Mailgun (privacy policy) | Email reports | US

The Rocket Science Group LLC (privacy policy) | Email reports | US

FullStory (privacy policy) | Debugging and session replay | US

Intercom (privacy policy) | Support and Marketing messages | EU

HelpScout (privacy policy) | Support messages | US

FirstOfficer (privacy policy) | Subscription Analytics | US

Data that is passed onto any of these third-party services is not retained for longer than 120 days except for essential processes or to ensure account continuity.

If you would like to opt out, request the data sent, or update any of your information that has been sent to any of the products Dodoodem uses, please contact us on dani@dodoodem.com and mark (FAO): Data Protection.


Your Choices

Access, Update, Correct or Delete Your Information

All Dodoodem account holders may review, update, correct or delete the personal information in their user profile by logging into their account.

Dodoodem account holders may also contact us at dani@dodoodem.com if you should have any additional requests or questions.


Personal Information We Collect

We collect personal information about you in the following ways:

The information you give us

Personal information that you may provide through the Service or otherwise communicate with us includes:

Information we get from others

We may obtain additional information about you from third-party sources to enrich your experience on the dodoodem.com website and provide you with more relevant information related to our service offerings.

Sensitive personal information

We ask that you not send or disclose to us any sensitive personal information.

Changes to your personal information

It is important that the personal information we hold about you is accurate and current.

Please let us know if your personal information changes by updating your profile in your Dodoodem account or by emailing us at dani@dodoodem.com for more specific requests.

How We Use Your Personal Information

To provide the Service

If you have a Dodoodem account, we use your personal information:

With your consent

We may use or share your personal information with your consent, such as when you consent to let us post your testimonials, endorsements on our site or to communicate with you.

How We Share your Personal Information

We do not share or sell the personal information that you provide us with others except with your express permission or as described in this Privacy Policy.

We disclose personal information to third parties under the following circumstances:

Use of cookies



Cookies must be enabled to use the service.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We may use Remarketing with Google Analytics to advertise on third party sites to you after you visited our Site. We and our third party vendors, like Google, use first party cookies (such as the Google Analytics cookie) and third party cookies (such as the AdRoll cookie https://app.adroll.com/optout/safari) to inform, optimize and serve ads based on your past visits to our Site.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: https://adssettings.google.com/authenticated Google also recommends installing the Google Analytics Opt-out Browser Add-on for your browser: https://tools.google.com/dlpage/gaoptout

Social Media Widgets

Our Site may include social media features, such as the Facebook “like” button and widgets, such as the “share this” button. These features may collect your personal information and track your use of the Site.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy you will be notified via email if possible.

Questions?

If you have any questions or concerns at all about our Privacy Policy, please feel free to email us at

dani@dodoodem.com

Or, you can contact us by post here:

For the attention of (FAO): Data Protection

Dodoodem

1 Moorlands Road

Bristol

BS16 3LF